As a gaming operator, we are required to conduct 'Know Your Customer' (KYC) checks to comply with legal and regulatory standards established by the Malta Gambling Authority. KYC involves gathering and verifying information on players to ensure their identity, legal age for gambling, and absence of involvement in money laundering or other financial crimes. Enhanced Due Diligence (EDD) is a more thorough examination of specific documents and information. Read more here.
If you trigger the EDD process with us at ibet, we will request proof of funds and wealth sources, which may include:
- Proof of ownership of payment methods
- Bank statements
- Payslips
- Inheritance
- Evidence of inheritance or savings
- Documentation of alternative income used for gameplay
We understand that this request may appear intrusive, but like financial institutions and other entities handling money, we must provide a fair, transparent, and trustworthy service that meets regulatory standards.
If asked to provide this information, you are not singled out or suspected of wrongdoing; rather, you have triggered an automated process.