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Articles in this section
  1. Help Centre
  2. Bonus & Promotions

Bonus & Promotions

General Bonus Queries

  • Why haven't my free spin winnings been added to my account?
  • Can free spins be used on any slot game?
  • Can I withdraw the free spin winnings?
  • Why do I get insufficient balance error?
  • Can I forfeit my Active Bonus?
  • Is there a Welcome Bonus offer for new players?

Bonus FAQs

  • Are there any restricted games when using bonus funds?
  • Why can’t I use my free spins?
  • How do I opt in for bonuses?
  • Can my bonus expire?
  • Can I ask for a different bonus?
  • I can't place a bet with my bonus
See all 7 articles

Bonus Types

  • Free Spins
  • What's a price boost?
  • What is a Risk-free bet?
  • Why can't I use my Risk-Free bet?

Wagering

  • Where can I see the wagering process?
  • What is Wagering?

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Privacy Policy Terms and Conditions Responsible gambling Bonus Terms Payment methods

The official number and date of issue of the license is MGA/B2C/748/2019 issued on 03.12.2020. Claymore Malta is licensed by the Malta Gaming Authority (MGA). This public regulatory body is responsible for the governance of all forms of gaming based in Malta. Find out more about the MGA at www.mga.org.mt

Copyright © 2026. This website is operated by Claymore Malta Ltd. according to Maltese Law whose registered office is at Level 3 (Suite No.3333) Tower Business Centre, Triq It-Torri, Swatar, Birkirkara BKR 4013, Malta - Company Registration Number C 90401

Gambling can be addictive. Play responsibly.

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