Bonus offers are frequently sent via SMS or email. Please ensure you've opted in to receive such communications in the 'Notifications' settings within the 'Account' section.
Tick the box(es) for the offers & promotions you would like to be contacted for and click 'Save', located at the bottom of the page.
Be sure to check your Spam/Junk folder in case our emails were directed there.
You can also find active promotions on our ibet promotion page by navigating to your eligible rewards page, as shown in the example below: